Returns & Exchanges
RE/DONE offers a 14-day return window for all unworn, unwashed items with original tags attached, ensuring your vintage-inspired pieces are a perfect fit. Please note that all items marked as Final Sale are ineligible for return or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the pre-paid UPS shipping label provided at the end of the portal process and attach it securely to your package.
Pack and Ship
Place your items in their original packaging and drop off the parcel at any authorized UPS location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing